Two Franklin County 911 dispatchers were honored for helping deliver babies over the phone, according to a community announcement. Sherry Cochran and Payden Miller received the Emergency Health ...

Overlooking the Phoenix skyline sit some of the city's most important first responders. 911 operators work all hours of the ...

AI is already being used at dispatch centers in Waukesha, La Crosse, and Outagamie counties. Previously, we spoke with Brown ...

Southeast Communications Center (SECOMM) is the central dispatching agency for nearly every agency in Benton and Franklin ...

COLUMBIA COUNTY, N.Y. (NEWS10) – An emergency dispatcher helped a family with an exciting arrival on Wednesday. She assisted a woman in labor with an at-home birth. NEWS10 caught up with that ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to ...

Dispatchers say they have recently seen an increase in callers who are not ready to answer essential questions, like the ...

Ingham County officials approved a plan to hire temporary part-time dispatchers for the understaffed 911 Central Dispatch Center. The Sheriff's Office is prioritizing local applicants with previous ...

Therapy dogs provide comfort to Phoenix 911 dispatchers during stressful shifts, offering solace despite their high-pressure, ...