Revenue cycle management is one of the few areas where providers can both increase revenue and significantly reduce costs with relatively simple, low tech solutions. However, revenue cycle has ...

A rapidly evolving “knowledge economy,” where creativity, innovation and agility trump traditional models of growth and change, could reshape how BPO projects are implemented and managed. A panel of ...

If you are a BPO professional and have had a sneaking suspicion in the past five to 10 years that contracts are getting more complex, it’s more than a hunch. For reasons including the growing ...

Cloud computing and business analytics are set to inject new life into the business process outsourcing (BPO) sector through reduced upfront costs and better use of the data. IT-enabled BPO is big ...

Business process outsourcing (BPO) facilities, which handle non-voicework, are easier to manage than offshore call centers. This is because of the nature of the work itself as well as the human ...

Times BPO is a leading Business Process Outsourcing company that provides BPO call center business opportunities to the startups and business seekers in India. The company provides various BPO ...

Jerry Rao is clearly enjoying his ride on the crest of the outsourcing wave that has rolled over many industrialized nations. The chief executive officer of IT and BPO (business process outsourcing) ...