As CFOs step up as business architects, strong C-suite partnerships are essential to bring their blueprints to life. I recently spent time exploring how CFOs can better team up with CROs and CTOs to ...

While earning my second master’s in business strategy, I read The Marketing Imagination by Theodore Levitt. Levitt argued that the core purpose of a business is “to create and keep a customer.” This ...

If you don’t understand your customer, you will fail. In business development, I see salespeople make the mistake of going into customer meetings ready to rattle off the features and benefits of the ...

Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...

Building on a decade of collaboration, the renewed partnership strengthens integrated AI-powered UCaaS and CCaaS solutions to transform customer engagement The extension builds upon the partnership ...

Stellantis and Mistral AI have been working together for over a year on AI-driven projects across vehicle engineering, fleet data analysis, internal car sales and manufacturing. Mistral AI’s expertise ...