Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...

If you're dreaming of a job that lets you work from anywhere, be it your cozy home office, a beachside café, or while tr ...

In brief: Amazon is reportedly encouraging some employees to work from home in a bid to help the company cut costs associated with on-site employment. One source claims the move is part of a broader ...

Netflix is hiring for remote customer-service job positions that offer a free membership to new hires and pay up to $22 per hour. These were not real job positions for Netflix. Further, any users who ...

Some Gen Zers appear to be gravitating toward customer service roles for a better work-life balance. These roles can often be remote, flexible, and relatively well-paid. But they can also be stressful ...

We all understand why companies want to offload their customer service to bots and hard-to-find remote “representatives” distributed all over the world: it saves money. The last resort of customer ...