As AI transforms our society, Americans are facing devastating levels of loneliness, anxiety, and disconnection.

Stories are one of the oldest tools humans use to connect with one another. Long before texts and timelines, people gathered ...

In our complex business world, we often overlook the simplest, most powerful tools at our disposal. I’ve spent years studying customer service and business relationships, and I’ve discovered something ...

Earlier this year, an OpenAI study reached a troubling conclusion: Heavy ChatGPT users are more likely to report loneliness than non-users. The correlation between usage and feelings of social ...

AI-powered hyper-personalization enables businesses to anticipate customer needs and deliver meaningful, human-centered experiences at scale. Combining data-driven insights with empathy ensures that ...

If we approach AI with curiosity, humility and cultural awareness, we can use it to become more reflective, more empathic and ...

AI has been everywhere in the headlines—and not always for positive reasons. News stories warn of jobs being automated away and teams being replaced by machines. It’s no surprise that some leaders are ...

Jim Acosta’s interview with an AI avatar for Joaquin Oliver raises a larger societal question: Is AI helping us connect or just simulating connection while we grow more disconnected from one other?

International K-12 students deserve to have access to high quality academics that balances flexibility with a human-centric approach to teaching and learning. Students succeed when they are empowered ...