Hosted service lets enterprise users save on operational and capital expenditures, and reap the benefits of next-generation voice-over-IP services. Some companies that want to implement IP telephony ...

• IT goal: Create a unified network infrastructure in a new building with IP telephony support for 1,000 users. • Strategy: Replace Nortel Networks Ltd. PBXs with Cisco Systems Inc.’s AVVID IP ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. IBM and ...

Open source IP telephony software packages are helping users move away from the traditional world of proprietary office phone systems, PBXs with closed operating systems and expensive specialty ...

LAS VEGAS — May 22, 2007 — Today at Interop Las Vegas 2007, Microsoft Corp. and 12 industry leaders announced plans to make it easier for businesses to protect and extend their communications ...

Add articles to your saved list and come back to them any time. INTERNET protocol telephony provider Avaya is stepping up its attack on rival Cisco by tightening its allegiance with Microsoft. At the ...

RIP PBXs aren’t just small-office playthings anymore. With near-universal agreement that telephony will be carried within IP packets, vendors are preparing their next-generation PBXs with capacities ...

Interactive Intelligence Inc. (Nasdaq: ININ) is releasing an integrated solution that combines its all-in-one IP communications software platform with Microsoft Office Communications Server 2007. The ...

The new IP Office 500 Communications Server, aimed at businesses with 10-30 users starts at a price which Avaya says is 25 percent lower than the entry level price of its current hardware. Australian ...

Despite availability of ISDN digital services and other latter-day enhancements, the Centrex market eroded steadily through the 1990s. According to one report, PBX's share of new installed lines grew ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...