After nearly 30 years of delivering 'poor returns', Air New Zealand's loyalty scheme is getting a dramatic overhaul to challenge Qantas' frequent flyer dominance across the Tasman. From April next ...
Air New Zealand CEO Nikhil Ravishankar says Koru is one of the most significant evolutions of the loyalty programme in nearly 30 years. “Airpoints has been an important part of our story and now, that ...
From April next year, the little-known Airpoints scheme will become Koru, which is the Maori word for a newly unfurling frond from a silver fern. The airline’s new chief executive officer Nikhil ...