Ridgeland, Mississippi-based NetworkStreaming has released SupportDesk 9, the latest version of what the company says is the only appliance-based remote control support software available on the ...

When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Compatible with multiple operating systems, DeskIn is multifunctional, user-friendly remote desktop software free for all kinds of users, from remote workers, professionals, gamers, and even students ...

Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

While most professionals welcome the convenience and flexibility of remote work, for nontech employees, suddenly having to “self-serve” their tech issues can be intimidating. When working in an office ...

At CES 2026, GL.iNet is signaling a clear expansion beyond travel routers, unveiling a new generation of remote KVM devices ...