Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...

There's no question that artificial intelligence (AI) is rapidly transforming the working world. According to Microsoft's 2023 Work Trend Index, 82 percent of workforce leaders say their employees ...

In research published by the Harvard Business Review, Maryam Alavi examined how generative AI can transform knowledge work and how workers can begin using generative AI tools wisely.

New survey data from project management software provider Wrike shows that more than three-quarters of knowledge workers are overwhelmed by the volume of apps they’re using and yearning for a “single ...