Keeping software developers happy is an essential ingredient in IT project success. Developer self-service is the way forward, but with guardrails ...

Agile and Scrum are not competing concepts. In fact, to implement the Scrum methodology properly, you must approach it with an Agile mindset. To do Scrum right, product development teams must be Agile ...

Today, enterprise organizations are attempting to use managerial mechanisms from previous ages to direct software delivery in this one. IT and software delivery costs have been growing for decades, ...

According to Glassdoor, the number of product manager job openings has increased 135% over the past five years, with up to 17,000 available job openings on the site today. Product management has ...

With global society firmly in the digital age, integrating AI-based reporting and analytics in cloud contact centers continues redefining how businesses engage with customers. In particular, contact ...