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The only approved texting and digital messaging provider for Hilton Hotels. Kipsu leverages messaging to engage with guests on-property, catch actionable feedback, and elevate the service experience.

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Help Revolutionize Service. We're looking for talented self-starters to join our growing team in pursuing our goal of elevating humans to the center of service. Join our pursuit in creating wow experiences.

Our solution captures real-time feedback and encourages proactive, high-touch customer engagement, increasing guest loyalty and retention. Meet the Moment with Kipsu.

A Preferred Messaging Provider for IHG Hotels With IHG's renewed focus on guest service, messaging is one of the most effective ways to increase brand survey scores.

Contact Kipsu's Support Team. One of Kipsu's Core Values is "Think Customer First", which is reflected through our 24-hour support, personalized onboarding, and engagement experience.

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With the Kipsu and HotSOS integration, your team can now make work orders and request tickets right from Kipsu, cutting out the middleman and getting tasks and requests to appropriate teams faster …

The only messaging service that integrates with Hilton Honors, Kipsu enables you to connect with and message your most loyal guests through the branded Hilton app.